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FAQ

  • How do I place an order?
    Contact us through the given phone number or Whatsapp and visit our store in Vaishali Nagar to experience the quality of our products and discuss any queries with our team.
  • Do I need to pay an advance fee?
    Yes, you need to pay an advance deposit to book your product. The amount will depend on your order.
  • How do I contact customer service?
    Call or Whatsapp us at +91 9637644000 or you can even reach out to us through our Instagram ( @1_stopshopoffcial ) or Facebook ( 1stopshopofficial ).
  • What is your return and exchange policy?
    No Returns or exchange once the product has been delivered. *Conditions apply
  • Where do you deliver?
    We deliver to locations within Jaipur and surrounding areas . Please check our website or contact our customer service for detailed delivery areas.
  • How much does shipping cost?
    Shipping costs vary based on the distance from our warehouse to your delivery location. Charges are calculated per kilometer and will be detailed at checkout.
  • How long will it take to receive my order?
    Delivery times depend on the product availability and your location. Typically, orders are delivered within 1-2 days after you place your order. You will receive an estimated delivery date when you place your order.
  • Can I choose a specific delivery date and time?
    Yes, you can select a preferred delivery date and time during the checkout process. We will do our best to accommodate your request.
  • Do you offer assembly services?
    Yes, we offer assembly services free of cost.
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